Digital Twin Provider
About the Customer
This technology company specialises in developing and promoting BIM (Building Information Modeling) technology. They offer BIM-based digital solutions to firms in the construction sector.
Project Background
Alongside developing and promoting BIM technology, the company also built skill training programmes and provides online training services.
The Problem
Students and instructors reported that the existing live-stream training lacked interactivity. When a student encountered a difficulty, the instructor couldn’t remotely access the student’s computer to help resolve it.
After the training finished, students had no way to practise independently. Instructors couldn’t gauge how well students were absorbing the material, which led to poor training outcomes.
The instructor team includes both full-time and part-time teachers, making staff and course management a challenge.
The Solution: DaDesktop Cloud Desktop
DaDesktop draws on more than 20 years of high-end IT training experience from its parent company. It is a cloud desktop product designed specifically for training. Each feature is tailored to meet training needs.
Key features
Works in a browser: Students and instructors simply open a web browser to get going. No software to install. It works on low-spec computers, which helps reduce learning costs for students.
One-click clone: Once the instructor sets up the software and environment required for a course, they can instantly replicate it to all student cloud desktops.
Remote help: The instructor can view every student's desktop. When someone hits a problem, the instructor can take remote control of their machine and guide them in real time.
Global data centres: Supports users from different countries and regions joining the same training session.
Flexible and dynamic: You can add or remove participants at any time, and adjust cloud desktop hardware specs on the fly.
Permission management: Administrators can easily configure instructor and student permissions for unified management.
Results
After adopting DaDesktop, both instructors and students gave very positive feedback. Setting up courses and joining training sessions became a much smoother experience for everyone.
The one-click clone feature saves instructors and support staff a huge amount of time. Set up once, then use for many training sessions. Instructors can now concentrate on creating better courses, teaching, and answering questions.
The recording feature and data analytics help instructors understand how students are learning. This provides useful information for refining courses and enhancing their teaching approach.
Course satisfaction rates climbed to 95% after switching to DaDesktop for training.