Digital Twin Provider
About the Customer
This tech firm specialises in developing and promoting BIM (Building Information Modeling) technology. They deliver BIM-based digital solutions to businesses within the construction sector.
Project Background
Alongside developing and promoting BIM technology, the company also built skill training courses and provides online training services.
The Problem
Students and instructors reported that the existing live-stream training lacked interactivity. When a student hit a snag, the instructor couldn't remotely access the student's computer to help resolve it.
Once the training wrapped up, students had no avenue for independent practice. Instructors couldn't gauge how well students were absorbing the material, which resulted in lacklustre training outcomes.
The instructor pool includes both full-time and part-time teachers, complicating staff and course management.
The Solution: DaDesktop Cloud Desktop
DaDesktop is built on more than two decades of high-end IT training experience from its parent company. It is a cloud desktop product purpose-built for training, with every feature tailored to instructional needs.
Key features
Works in a browser: Students and instructors simply launch a web browser to begin. No software to install. It runs on low-spec machines, helping to cut learning costs for students.
One-click clone: After the instructor sets up the software and environment required for a course, they can instantly replicate it across all student cloud desktops.
Remote help: The instructor can view every student's desktop. When an issue arises, the instructor can take remote control of their machine and guide them in real time.
Global data centres: Supports participants from various countries and regions joining the same training session.
Flexible and dynamic: You can add or remove attendees anytime and adjust cloud desktop hardware specifications on the fly.
Permission management: Administrators can effortlessly configure instructor and student permissions for unified oversight.
Results
After adopting DaDesktop, both instructors and students shared very positive feedback. The experience of setting up courses and joining training sessions improved dramatically for everyone involved.
The one-click clone feature spares instructors and support staff an enormous amount of time. Set it up once and reuse it across many training cycles. Instructors can now focus their energy on crafting superior courses, teaching, and answering queries.
The recording feature and data analytics provide insight into how students are learning. This arms instructors with valuable information for enhancing courses and fine-tuning their teaching approach.
Course satisfaction rates climbed to 95% following the switch to DaDesktop for training.